Gowabox was founded in 2024 in Mumbai with a simple belief: the best customer relationships happen in the channel people already love. Today, over 6,000 businesses across 40+ countries run their sales, support and marketing on Gowabox.
We started as a two-person team building WhatsApp order alerts for a family-run clothing store in Bandra. The store's reply rate on WhatsApp was 8× its email list — but managing hundreds of chats on one phone was chaos. No assignment, no history, no way to send an offer to past buyers without copy-pasting for hours.
So we built the tool we wished existed: a shared inbox where a whole team works one number together, campaigns that feel personal because they use your own customer data, and automations that answer at 2 AM so your team doesn't have to. All on the official WhatsApp Business Platform — no grey-market hacks, no risk to your number.
That clothing store still runs on Gowabox. So do D2C brands, clinics, schools, travel agents, and enterprises sending millions of messages a month.
A team of 48 across Mumbai, Bengaluru and remote.
We're hiring across engineering, design and customer success.
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